Start a Customer Friendly Baking Accessory Shop in Kerala

Shopping experience is never great in Trivandrum. Especially, when it comes to buying baking ingredients in Trivandrum. These shop owners and sales people act as if their shop is the only one in this planet. I wonder, why they find it difficult to give a proper answer to customers. All they know to with a sadistic smirks is – NO STOCK. What the f#$%!!

  • Why, why, why! Don’t these fellas know that they are pissing off the customers? 
  • Do they think they are the only shop available to the customers? 
  • Why don’t they learn to politely speak to customers? If no stock, they should be able to say when the stock will be available.
  • How can we train these idiots – A crash course on how to deal with customers, how to smile, how to please and make a customer for life? 

Well, I can’t change their outlook. And, if they change then dooms day is coming near. The big demon is just spreading it’s tentacles and soon they will be crying for customers. Yes, I’m talking about the popularity of eCommerce stores which are offering faster, cheaper and happy buying experience. If any of the shop keepers are reading this, then don’t blame that you didn’t get sufficient WARNING.

Anybody listening? 

What I feel is that eventually many buyers will choose online stores but if these shop keepers are giving sufficient reason for customers to come to their store, then they will. For example, here are few stores in Trivandrum who are going an extra mile to make shopping a happy experience. One is Rema Textiles near Uloor, next is Scylon footwear at Statue. 
Business Opportunity – Open a Baking Store in Trivandrum. 

Well, more and more people are learning baking, getting into home made cakes, there is a growing demand for baking ingredients. While most shops are near East Fort side, you can start one near Nathancode, or Kowdiar or Vellayambalam side.

What do you say? If you have a spare room in your house, or you own an unused garage, then deck it with basic baking ingredients and you’ll have a steady income coming. 

If you’re looking for a whole seller who can provide you with baking ingredients, then you can contact Arife Lamoulde – For Baking Supplies which is located in Bombay
The phone number is 9833706896. The shop address is:
Shop No. 556, Crawford Market, Mumbai – 400001.
This shop is run by a smart dude and I bet he has a Facebook page also. Get in touch with him and get your consignment and start your home venture without much hassles. Apart from him, there are few other sellers. If you require, I can give their number. 
This baking ingredient business can work in Kollam, Calicult, Cochin, Kottayam, Thiruvala, or any place which has sufficient customer base. 
BTW, when you start any shop, don’t forget to smile at your customers and deliver added value such as providing additional information about the product or how to use the equipment or tool!
Baking for Business

Good Luck!

Medical College Trivandrum

Driving Past Medical College on a Sunny Day

It’s the tall concrete entrance at the Medical College, Trivandrum. A thought just crossed my mind, does this arch add any value to this government hospital. Probably, they should have constructed a watch man’s cabin at the base of the pillar. At lest, he would keep an eye on this campus and he could answer thousands of queries from people seeking treatment in this hospital.

Here is another suggestion to Medical College Authorities. Probably, a layout board beside or at the entrance will guide visitors to various departments and treatment facilities inside this vast campus. Apart from a metal or concrete layout pic, a digital screen could serve more. In all the probability, government won’t have funds. So, funding could be done by the current students, or alumini or even public funding could be called for.

I have one more suggestion. It’s about keeping a help desk. So, what’s a help desk. 

It means a person should be recruited to answer all the queries about Medical College Trivandrum. A person can be a big blessing for those who doesn’t have a clue about the facilities and places in this hospital.

What kind of questions will this help desk answer?

  • Where is the mortuary? How can I book a wreath? 
  • Where should I go to get the blood report, or sample, or scan?
  • Is there a place for me to stay, under 100 rs a day?
  • Will someone sponsor my treatment?
  • How will I approach the Govt to reimburse my medical bills? Where do I get the medical reimbursement forms? How do I get the medical bills attested by a govt doctor? Is there an easy way to get it attested?
  • Where is RCC ( Regional Cancer Centre)?
  • I wan to be a doctor, nurse? Where can I get the application form?
  • How much does it cost to take a — treatment? 
  • How can I find a bystander or nursing assistant to take care of a patient admitted in the hospital?
  • Can I get coconut water delivered to ward # 3 or room No 203? 
  • How can I complain about bad service?
  • How can I donate money or donate a stretcher to Medical College?
  • Can I donate money to paint a general ward? I need it to be done in a day. Is it possible?
  • I want to donate food. How and where can I provide free food? 
  • How to donate blood? Will I get it back when I require?
  • How to get admission to Sree Chithra? What are the PG courses offered? 
  • I’m depressed, I want to cry, I want to share my grief – Whom to seek? Will someone console me? Is there free counselling service? What about phone counselling?
  • I’m tired after walking around the various labs in medical college…who will help me? 
  • Whom do I approach to do voluntary work in Medical College? 
  • How do I apply for a tender in medical college?
  • I’m a Maldivian – Can I get an escort in Trivandrum. I’m not fluent in English?
  • Where should I stand to get a bus to Kottayam or Kasargod?
  • Will someone host my stay in Trivandrum?
  • Which is the best doctor for (this) surgery? 
  • I don’t have money and I’m a daily worker. I’m willing to work for 6 hrs in return for a day’s wages? I need that money to my daughter’s, wife’s medical bill? Can you connect?
  • And thousand other questions…

    Who will Bear the Cost of Providing this Service

I bet there are thousands of successful doctors who have passed out this prestigious medical college. Probably, they could take this up as a project. Or the big medical labs, medical stores in this vicinity? Or someone who is retired and who can assemble few others and start this imitative.Or a graduate or MBA student should take a part of this activity as a project. Plan, Promote, Raise Funds! Voluntary work will be great for your resume. You can update it on LinkedIn too.

Apart from having a person here, all the queries should be listed on a blog. It will help others to visit the blog and get answers to it. Probably, when the blog gets popular you can do affiliate marketing on it.

Just my opinion!

Keep the good work!

Broken in Seconds…from the Scratch

End of My Dream Run

Why did I act on an impulse?
Why did I threw all caution in the air?.

What’s the use of crying now, when all my effort, search results is gone.

You probably don’t know what I’m grieving about. Well, it all about changing my blog name from “Twowaythought” to “playingbytherulebook”. And, when I changed, all the name, fame, search engine ranking, all was lost.

Today, this blog is like an orphan, desolate like our Thar dessert. No one visits anymore. Before it happened, this blog used to have around 200 to 300 visits per day.

Now, I would be lucky if I had one visitor in a day. It’s like an all new blog. And, now I’ve to wait for Google’s search robots to find, and acknowledge this blog. And, I’m not sure when it will  happen. But when?

So, what happened….

I was watching a Hollywood movie ( Noting Hill) in Romedy Channel. I heard someone say in the movie “playing by the rule book”. And, this phrase triggered me to change my blog to this. And when I was changing the Blogger name, I was surprised that Blogger didn’t warn me. It just went ahead changing the entire history in few clicks.

What lessons did I learn?

I think nothing much. I feel I’ve done something stupid like this many times before and I’m sure it won’t the end of it.

What is the lesson for you?

Think twice, ask opinion to your friend who could help you. If you don’t have anyone to ask, you can just google it for answers.

Amen!

Sky view Bus Shelter in the Capital

Kumarapuram Bus Stop Shelter – Open Roof
  1. Have you seen the roofless bus shelter at Kumarapuram junction?
  2. Did you have any questions, like, Who maintains it? Why there are no  repairs?
  3. Did you think of taking it forward?

From a sleepy junction, now Kumarapuram junction is a bustling locality with traffic, people and shops.

It became popular with Maldivians as they are many hospitals in close vicinity. Besides, Technopark staff pass through Kumarapuram junction to reach bypass and then to Technopark. People going to KIMS  hospital pass through this junction to reach this hospital.

Despite the importance of Kumarapuram, the bus shelter is in a bad state. If the govt can’t do it, why can’t the private offices or even people of this locality.

I feel, hospital like Lords, or KIMS, or even hugely successful diagnostic centre like Devi Scans, or hotels like  Biverah, or Adrek, or any doctor or doctors with good practice, or NRI’s can take the task of rebuilding this bus shelter.

Even a group of techies from Technopark or from a near by MBA institute can take it forward as a project. Plan, get sponsor, and execute it.

What’s it for you/or them?

  • When you maintain this stop,people will notice  you
  • Even a small board saying ( Maintained by ….) will  give you brand value
  • People will thank you for it
  • Doing voluntary work is good for your resume.

Create one more Job  – At important bus stops
While writing this, I got this epiphany. Why not employ a person at the bus stop to answer many questions. This person will be like a ‘Help Post’. The person will act as a guide, help or try to give best answers‘. May I Help You! 

Well, people waiting or reaching this bus stop will have questions like:

  • When is the next bus to Technopark?
  • Did this particular bus leave?
  • Which is the best hotel to have food here?
  • Will I get homemade food in this locality?
  • Is there any job(s) available in this neighbourhood?
  • Which lodge do you recommend?
  • Which scanning centre offers the best rates?
  • Who is the best doctor for …..?
  • Any free lodging facility for cancer patients?
  • Where is the closest photocopy, Internet centre?
  • I’m hungry… Where can I get free food?
  • Where can I pledge my jewels?
  • How to get a rented house in this locality?
  • Where can I get North Indian food?
  • How much does it cost me to take auto from here to Eastfort?
  • Is there a English Medium school in this locality?
Again, the question remains. What’s in for me? How can I afford to pay for this help desk guy? The sponsor gets the freedom to showcase this as a CSR activity. And, they can write about on the blog, or on their newsletter. You are creating one more job and helping solve many questions people have.I hope you get the message!

Food Biz Opportunity at Banaswadi Railway Station

Banaswadi Railway Station – Parking Lot Frenzy

It’s a everyday scene at Banaswadi Railway station. Hoards of hungry Mallus with all the knickknacks from Kerala land at Banaswadi railway station. It all started from the time Garib Rath from Kochu Veli started this route – and the sleepy Banaswadi railway station changed its name and fame.

When the train arrives in Banaswadi, it’s a mad scramble of people to reach home, offices, etc. So, what’s the big business idea at Banaswadi Railway station.

We’re missing a food joint – a place which serves, home-quality Kerala breakfast.

 If own any of the houses in front of the railway station, then you can think of selling hot Iddiappam, Appam, Puttu, Idli, Dosa, Sandwich, etc. As a side dish, you can make egg masala curry, or sambar, chutney, or if can make beef, then even more better. Think about it!

People are hungry, and they don’t have time to go home and prepare breakfast. You’ll do a good service, and can earn a good profit too.

What do you think? Have you thought of such food business idea in places where you’ve visited? Have you thought of a food joint at a place where tourists and visitors arrive in big number?

If you know of any place which is ideal for restaurant business, then share in the comments box or tell it to our friends and colleagues. Someone might take it forward! 

Be Wary of Lonely Roads in Domlur

Be wary of this Lonely Stretch – Domlur

Recently my partner was waiting to get an auto to visit a shop at Cambridge Layout. It was dark, around 8:00 in the evening. After waiting for a long time, she started walking towards Cambridge Layout. Just then a lady come in a scooter, stopped and offered her a lift. She insisted that it’s not safe to walk in this road at this time. She claims that there have been many incidents of chain snatching, etc in this road. .

With two minds she hopped on the scooter. This young lady then dropped at the shop, and even offered to wait till she finished her job. My partner was bowled over by this stranger’s generosity. Finally, she convinced her to leave as it will take more time.

While, such kind of random acts of  kindness is scare in busy cities like in Bangalore, it’s sometimes assures us that it’s still alive.

Lonely And Dim Lit Roads in Domlur
Just try an avoid using lonely strech of road, where there are no houses or shops, especially at night. It’s the road from Domlur ISRO colony till DCA quarters at Cambirdge Layout (near to the old Polo Bar).

Have a Safe Day!

Charles

Small Business Mentoring India

Off late, I’ve become a big fan of small businesses. Along, the way I started hating cubicle life.  Probably, I’m a misfit in the factory culture in any typical corporate world.

As a big supporter of small business, I love small business marketing and love to see how people with little leverage making an attempt to create something new.

Latest Grub Joint in Domlur
Recently, I noticed a small restaurant which has opened near Domlur. It’s called “The Grub Hub”. After seeing it for few days, I decided to give it a try their menu. The menu is a happy one – pork, beef and chicken items. The lady and the man who runs this shop appears to have done their homework – tasty food, small and clear space.

Small Business – Motivation from Government. 

As we know, government in all states have departments and a bunch of staff to administer policies and initiates to support small business. From licences to financial support to quality checks, they are in charge of rolling out change.

But, as we know for sure, most policies and activities are restricted in some manual, tall promises. Only, a trickle reaches the small business owner. I’ve been thinking of ways they can step out and do some real work. What could it be?

My suggestions to small business or Industries department of state government:

1) Re-wamp existing website, which have unclear navigation, old and boring content. Get it done by a reputed webdesign company. The website should be responsive, should have a newsletter subscription space.

2) Create Facebook page for all the small business initiatives.

3) Politicians and bureaucrats should be allotted specific localities. They should visit the shops in various localities and offer help and support. At least, go and pat the back of a small business owner for contributing to the tax.

4) Offer, some gift for the highest tax payer in the locality.

Well, all these are just a pipe dream. I don’t thing the way our system works in India, our politicians and bureaucrats will do such proactive efforts. Well, If I was a politician, then I would have done it . Why because, it will indirectly make me popular, help me do my job, will help me understand the problems faced by the people, etc. In other words, it’s good for the community, and for the individual.

Common Space to Donate

I though of this post after this episode – the helper who comes to our house in Trivandrum, placed two jackfruits outside our gate. We didn’t want the jackfruit, so wanted to dispose it. And he thought it would be good idea to keep it outside by the road side so that some one might pick it.

Well, there are many things we dispose or would like to donate. But, most often we don’t have an immediate solution. Just imagine that in each town, locality, or panchayat there a space to keep donate stuff, old stuffs, so that it would reach the needy.

Things you can give for free in a place like Kerala, could be- coconuts, seasonal crops, jackfruits, clothes, old furniture, books, etc.

But, someone has to coordinate.

If you have time and good intention, then you can initiate it. Probably, it could be easier if you assemble likeminded people from your school, college or locality. Give the project a name and there you go.

It’s ideal if you can start a Facebook community page. Provide details, like phone number, etc. Besides, such non-profit activity will be good for your resume. You can boldly talk to interviewers on how you failed or succeed in your effort and the lessons learned. Also, how digital marketing helped you to connect.

If it works, it’s chance to spreads happiness, positive feeling, and goodness. And, only you can do it!

Good, Bad, Ugly Trends in Trivandrum

Wind Of Change – In Trivandrum

It’s almost a decade back that I landed in Bangalore. My mission – seek a new life, new career, and experience new thrills. During the initial days in B’lore, I got exposed and saw an all new lifestyle, food habits and social lifestyle.

A a fellow who lived most of my life in Trivandrum, it was an eyeopener in many respects. I vividly remember a lady at Koshy’s restaurant in a blue sari having a coffee and smoking  a cigarette. A lady smoking cigarette! A shocker for me! And, she was one hot milf.

Next, I found burqa clad women and I had many questions about it. I’ve not seen such conservative dressing in Trivandrum. And, one more thing, I was surprised to know that beef is a taboo and many Kerala mess which serve beef don’t include it in the menu.

Well, those were my initial experiences in B’lore. And now, when I look at the life in Trivandrum, I’m seeing far too many changes. Wonder, if it’s for the good, or bad. Only time can tell!

Trivandrum – Wind of Change 

When I was not a part of Trivandrum, what did this city change? Personally for me, my social connection in this city has shrinked. I haven’t added any new friends and many friends have left its shores to better prospects. And for me, I’ve become older, with more grey portions.

Apart from it, here are few things that I feel has changed.

#1 It appears that people are more pious or pretending to be god fearing. For instance, every small le temple is filled with devotees. In many by-roads, there are arches being built by temple  authorities. And, many temples has started Pongala. Why is this sudden rush of faith? Are people turning more kinder, more connected, helpful?

#2 As more Kerala Muslim women adopts burqa, more exclusive burqa shops are opening in the capital. Again, I’m surprised by the change. I still remember the way Muslim women in Calicut used to dress. Young  girls with a scarf and older ladies with a head dress – a white cloth with a some border over their  head. It was very unique to our culture. Sadly, it’s gone with the change.

# 3 Mega chuches are being built. For instance, the old tiled Vettucaud Church  made with lime, bricks, and wood is razed. I still remember the wooden beams, the confession chamber, and the wooden doors. There was something good about the old Vettucaud church. Sadly, it’s demolished to make for a concrete, mega structure.Why didn’t they leave the old building in tact and built a new one? Why raze that iconic church?

# Traffic islands are well maintained with grass and plans. I love this change and I wonder who had made this happen. The biggest transformation was the makeover of one derelict public park in Eastfort. Now, it’s a well maintained public space. Again, special thanks to the city planners and the individuals behind it.

# Fish stalls –  Earlier, only Connmera fish market was the mecca of fish buyers and sellers. I used to visit this place during evenings and even late at night to buy fish. The place was badly maintained, and customers had little choice about getting their fish cleaned. Now, there are many small fish stalls, like the Fish Day, near Kumarapuram. Though bit pricy, they sell fresh fish. Best part, they clean the fish.

# Sorry state of liquor shops in Trivandrum. This is a big NO for me and for the way they treat liquor buyers. The limited number of outlets, the dirty shops, the line in front of the shops, and more. Aren’t the big bosses seeing the liquor marts in Bangalore? Well, we are still living in a monopoly era. All the goddamn rules and rules. I hate it all.

# Eastfort bus stand and surrounding is still dirty, unkept. It’s like Kalyashepalayam in Bangalore. When it rains in Eastfort, then it’s flood of sludge, drain water, and every element you can expect.

# Far too many gold mortage shops in each junction, each locality. Is this a good news? Or does this tel of our debt?

# Mangoozes are over populating. Was there any ecological disturbance, due to which it started massive reproduction. Recently, I saw a mother mongooze and children crossing from one side of the road to another.

Off-topic – Gripe About this
# Cafeteria and Milma Parlour in Museum – If there are few things that won’t change, then these two are the are the perfect examples of how slow system works. How profits are ignored, how customer satisfaction and choice is ignored.

I had written earlier about the KTDC cafeteria inside Napier Museum. What agitates me is their monopoly, and the opportunity they are wasting each single day. Long back I spoke to the man working in the Milma counter here inside Museum. He said, for getting a chair replaced, he need sanction from the head office. Typical bureaucratic hand. Why can’t the big bosses see the opportunity here? Should I write a mail to them? Will it work? Or will you send one on my behalf?

My friend was telling me on how packed this Milma stall inside Napier Museum is on a weekend. People crowd to get a ice cream or a bottle of milk product. Simple question – why can’t they add 1 or 2 person to manage the stall on a weekend. Pay an extra 500 bucks to each person and earn an extra 10K for the organization.

#