waiting after taking the anti-body prick.
And here I’m in the ante room where I wait for 30 minutes before heading home. This private hospital where I visited for the vaccine took inordinate time to give us the shot. It’s evident that some process was amiss. As a fella, I waited outside their door, waiting for their call. Finally, we had to push the door and get ourselves inside the registration room to get our names called.
After the vaccine the nurse gave a short lecture on what tablets to take in case of body pain or fever like symptoms. As I heard her repetitive narration, I thought of the wasted opportunity for the hospital. Here’s how they could have made this interaction better.
1. When the patient is under observation, it’s the time for the hospital to send a short SMS, with post vaccine care
2. SMS can include a link to the hospital website, where an illustrated image about the possible side-effects and what kind of medicines are suitable. Along with it, include the scenario when its advisable to call emergency.
Why a SMS with a Short Link to the Site is a Better form of Engagement for the Hospital?
When a SMS is sent to the person, nurse can remind them to go through it. Also, she can repeat the points on the SMS. She can suggest people to visit the site to find more about Corona symptoms, treatment plans and how to do home care when infected with the virus.
I wonder if such a system is followed in any hospitals in Trivandrum.
Flossy Ideas, Meetups and Views 