Off the Rod

On 26th Dec 2018, I went to Trivandrum Central to see off my cousin’s family. They were travelling by the evening Chennai Express. The train was at platform 4, and the 2 tier was closer to the engine side – a long walk from the stairs. To spot them I walked through the 2 tier compartment and as I crossed one bogey I passed a loo.

The toilet door was ajar, with an unrestricted view of a commode without the seat cover. The seat cover seems to be tucked behind the toilet – well placed so that it wont’ be a hindrance for users

 On seeing it, I went inside, locked the door and clicked this pic.

So, this is 2 Tier train loo and the train is about to depart is some time. After seeing this, here are the thoughts that came across:

• How much money will it cost to fix a new rod and attach the commode seat cover.
• Who’s responsible for this job?
•  Who gives the requisition to fix such issues on any station? Who can order a change in seat cover? Is the facility for toilet seat cover change available at all railway stations? 
• If a VIP or VVIP is travelling in this train, can he or she order this to be fixed?

Other questions related to it!

1. Does the railway employees who clean and fix toilet issues wear a different shirt color ( khahi or blue color) so that we can spot them and request them to clean the loo or tell them of the broken seat?
2. Can a train commuter ask the train attendant or TTR to get such an issue fixed?
3. Is it possible for a generous train commuter to pay and get it repaired?