Found this dead letter from the BBC site. Just image the recepients and what she must have gone through after reading this letter. Did she have a forethought of such bad incidents?

It used to be a time when telephone was not very popular. Letter was the main way of communication and imagine how such letter brought pain to the faimily.

Wonder how the family look forward to any letter from the Army informing about their loved ones.

Now these are replaced by telephone calls. Often I hear of Army personnel falling in terror attacks.. Again the bad news is informed with voice. Does the caller inform it at one shot or do they pass a comforting call before speaking the ultimate news?